Family Friendly GREEN Cleaning

Frequently Asked Questions

  1. How often should I have my carpets cleaned?
  2. Why is professional carpet cleaning better than renting a machine?
  3. How long will it take for my carpets to dry?
  4. Do you move furniture?
  5. Will all of my spots and stains come out?
  6. What is the difference between Steam Cleaning and Hot Water Extraction?
  7. What would you consider to be ALL CLEAN!’s key attributes?
  8. How often should I clean my upholstery?
  9. What are the main reasons to clean carpets?
  10. Do you offer Scotchgard or any other fabric protection chemicals?
  11. Is there a D.I.Y. we can use to treat urine odor and stains in our carpet?

 

1) How often should I have my carpets cleaned?

According to the major carpet manufacturers and the IICRC (Institute of Inspection, Cleaning, and Restoration Certification); frequently used carpet should be professionally cleaned by a qualified carpet cleaning company at least annually – perhaps more often in homes with pets and or with individuals who are allergy sensitive – less often in homes with infrequently used carpets.  This chart below is from the IICRC S100 Standard and Reference Guide for Professional Carpet Cleaning and serves as a guideline for recommending cleaning frequencies for residential carpet.

Residential Carpet Cleaning Frequency Chart

Traffic Soil Rating Carpet Owner/Maintainer Professional Carpet Cleaner/Restorer
Vacuuming Spot Cleaning Heavy-Use Area Cleaning Restorative Cleaning
Light Soil 1x per week Daily or as soon as spots are noticed Traffic areas every 12 to 18 months Every two years or per manufacturer warranty
Average Soil
(families with children, elderly)
1 to 2 x per week Daily or as soon as spots are noticed Traffic areas every
6 to 12 months
Annually
Heavy Soil (families with pets, smoking) 2 to 4 x per week Daily or as soon as spots are noticed Traffic areas every
3 to 6 months
Semi-annually (2x annually)
Extreme Conditions (large families, multiple pets) Daily Daily or as soon as spots are noticed Traffic lanes every
2 to 3 months
Quarterly (4x annually)

 

2) Professional Carpet Cleaner vs. Renting a Machine

Some folks think that using a rental machine to clean their carpets is a good idea.  Well, it might be if you don’t mind leaving lots of soap and dirt in your carpet.  Sure, the water in the rental machine will be dirty but consider that the amount of water used in a rental machine is minuscule compared to what is used by our professional truck-mounted carpet cleaning system.  Wouldn’t it be better if there was a much larger volume of water flushing away all that dirt, soap, and bacteria until the water runs clean?  That’s what happens with our high-powered truck mounted system. We remove those unwanted substances found deep within your carpet fibers.  Our water pressure is at least ten times that of a tiny rental machine and the suction power of our truck-mount is incredibly intense at 400 cubic feet per minute.  The comparison is night and day. We promise that you’ll see the difference, guaranteed!

Now if you are weighing the pros and cons between having your carpets cleaned by a professional carpet cleaner versus doing it yourself, the following is a quick overview of some of the fundamental differences between the two. When referring to carpet cleaning equipment, the three most important factors that will determine how clean your carpets will be are:

1) How hot is the water temperature?
– The hotter the water the easier the dirt will release from your carpets.

2) How high is the water pressure?
– The higher the pressure, the greater the water permeation into your carpet fibers.

3) How much suction power will be used to pull out the dirty water?
– Increase the suction and the level of dirt extracted from the carpet will increase as well.

Here are the specifications for the Rug Doctor:
Temperature: < 130 degrees F.
–  Temperature from faucet which will go down as you clean.
Pump Pressure: 28 psi.
Suction / Water Lift: 100″

Here is the website for my van powered truck-mount:
Temperature: 220 degrees F.
–  The temperature will remain constant throughout the cleaning.
Pressure:  300 psi.  –  We could go much higher but any more for a carpet would be overkill.
Suction / Water Lift:  175″ at 400 CFM

So I hope you can see just from these numbers why your carpets will be cleaned much better with a truck-mounted system than by a standard rental carpet cleaning machine.  If you have any questions, please don’t hesitate to call.

 

3) How long will it take for my carpets to dry?

Typically, your carpets will be dry in just a few hours. When we are finished cleaning, your carpets will be slightly damp. We never leave them soaking wet, just a little damp. Exactly how quickly they dry significantly depends though on the temperature, humidity, and airflow in each room cleaned.  We can advise at the time of your cleaning based on the weather of the day as to which drying techniques are best for you.

 

4) Do you move furniture?

Yes, we will move up to 10 of the lighter items at no extra charge, such as dining room chairs and ottomans. We will also move the first three large pieces of furniture for free such as sofas, loveseats, and chairs.  After that, we will charge a nominal fee for each of the larger pieces.  We don’t move the following types of furniture: beds, dressers, armoires, nightstands that are full, pianos, entertainment centers, book shelves, sectionals, or any other extra-large items that are not listed on this page.  Our focus is on delivering an incredibly deep down thorough cleaning in the areas that truly need to be cleaned while maintaining great value for our customers.

 

5) Will all of my spots and stains come out?

Mostly all spots are removed along with the dirt with our standard carpet cleaning process.  Of those that remain, mostly every stain can be removed with a chemical specific to the stain involved, at no extra charge. There are a couple of stains that require a significant amount of work to remove such as reds from dyes and filtration soil.  For these, we need to charge an extra fee.  On occasion, we do come across a stain that we cannot remove such as a furniture stain or a stain from hair dye.  I’d venture to say that about 99.9% of everything that we come across will look fantastic by the time we are done!

 

6) What is the difference between Steam Cleaning and Hot Water Extraction?

Here’s one little tidbit you might be interested to know, “Steam Cleaning” is not a very accurate term when it comes to defining what is provided by carpet cleaners.  Hot Water Extraction is the correct term.  Hot water is sprayed into the carpet and is sucked back out to a machine by way of a very powerful vacuum blower.  It truly is the best and most efficient way to clean carpets.  On the other hand; nobody cleans with steam!  Steam is just a byproduct of the hot water!  You might think that this is just a minor issue, but I believe that it is important to advertise accurately what in fact we as carpet cleaners are providing.  ALL CLEAN!, LLC provides hot water extraction via a very high powered van-mounted system.  Just thought you’d like to know!

 

7) What are ALL CLEAN!’s key features?

The key features of ALL CLEAN!, LLC are:

  1. Family Owned and Operated
  2. Friendly and Respectful
  3. In Business Since 2005
  4. High End / Powerful Equipment
  5. Non-Toxic Chemicals
  6. Provides Carpet, Upholstery, Rugs, Tile and Grout Cleaning, and Odor Control

 

8) How often should I clean my upholstery?

The industry recommendation for cleaning upholstery is once every two years.  The reason for that is because upholstery usually doesn’t get nearly as dirty as carpets but on the other hand, upholstery needs to be cleaned more gently then most carpet.  So if you want to maintain your upholstery properly, you’ll want to have it cleaned at least once every two years or so.

 

9) Why Should I Clean My Carpets in the First Place?

a) Clean for Health.

Your carpets act as a filter – capturing incredible amounts dust, pollen, dander, and a host of other contaminants. Annual removal of this build-up can help improve the health of you and your family. In fact, EPA research has shown that properly maintained carpet promotes improved indoor air quality for your home and your family.

b) Clean for Your Investment / Carpet Longevity

Your carpet is probably one of your largest investments that you have in your home.  At today’s prices for installed carpet, you can see how important protecting your initial investment can be.  Dirt is abrasive to your carpet.  Carpet cleaning with a truck-mounted system can considerably extend the life of your carpet.  In fact, if you perform the yearly maintenance that the carpet manufacturers recommend from the first year onward, you can expect your carpet to look almost like new after each cleaning with an extended carpet life by at least 5 to 10 years.

c) Clean for Appearance

Aside from the paint on your walls, nothing else can impact your home’s appearance like your carpets can.  By maintaining your carpets on a regular basis, you can expect to enjoy fine-looking carpets for years to come.  We GUARANTEE that you will be thrilled with the appearance of your carpet once they’re cleaned by ALL CLEAN!, LLC.

 

10) Do You Apply ScotchGard or Any Other Fabric Protecting Chemicals?

ALL CLEAN!, LLC will not apply any toxic chemicals such as ScotchGard to the carpet or upholstery that we have just cleaned. Though it is very profitable for a carpet cleaning company to apply these chemicals, it is not safe for you, your children, or your pets.  The chemicals become airborne when applied and are inevitably inhaled by the occupants of the house. Sometimes they are touched by a baby or pet before drying. Consider that if ScotchGard can stick to your carpets for years, it will certainly stick to your lungs as well.  It will even enter your bloodstream and remain there for years, as documented in the article below.  My advice is to save your money and apply it towards next year’s cleaning. At least 99% of all stains can be gotten out whether you have ScotchGard applied or not and most carpets should still be cleaned at least once a year with or without fabric protection.

Is there a safe stain repellent?

“Here’s why stain repellents are simply doing us no good: All stain repellent finishes used in textiles are based on fluorotelomer chemistry – which means it pertains to chemicals which become  perfluorocarbons (PFCs) when they are released into the environment.   PFC’s  break down in the body and in the environment to  perfluorooctanoic acid (PFOA), perfluorooctanyl sulfate (PFOS) and similar chemicals.  These are among the most persistent synthetic chemicals known to man. Scientists noticed in the 1970s that PFOS  was showing up everywhere: in polar bears, dolphins, baby eagles, tap water and human blood. So did its cousin PFOA.    These two man-made perfluorochemicals (PFOS and PFOA) don’t decompose in nature. They kill laboratory rats at higher doses, and are toxic to humans, with health effects ranging from birth or developmental effects, to the brain and nervous system, immune system (including sensitization and allergies) and some forms of cancer.  Once they are in the body, it takes decades to get them out – assuming you are exposed to no more.”

 

11) Is there a D.I.Y. we can use to treat urine odor and stains in our carpet?

Yes. First, use a paper towels to sop up as much urine as possible.  Then, soak the area with a product called BioKleen Bac-Out (purchased on Amazon).  Then take a clean white rag or towel, soak it with lukewarm water, and wring it out.  Place this towel on top of the remaining urine which will wick into the towel causing the towel to turn yellow.  Meanwhile, the Bac-Out will literally eat away and remove the odor.  Result: no stain and no odor.

 

Call us now for Carpet Cleaning.
Our number is 215-538-0290.
You’ll be glad you did!

No sales pressure.
No up-sells.
No hidden fees.
We promise!


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